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We Are Open - Update from 2nd June 2020

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Indigo is Open and Taking Orders

From the 2nd of June, Singapore will be entering Phase One of the Safe Re-opening as stated by the Singapore government. Indigo Precious Metals will be fully committed to curb the spread of the Covid-19 virus, and hence we will be opening our offices for metal collections by appointment basis only.

From the 3rd of June we will be taking appointments only for self-collections for our customer based on orders already placed, as supported and confirmed by the Singapore government. 

Indigo will continue to operate all other services as normal. We are reachable via email and our online chat system, follow up calls on the telephone can be made if the clients needs any further information by emailing us at  info@indigopreciousmetals.com

Buying Options to Clients During Lockdown 

1…    All orders can still be instigated and either a 10% deposit can be made on the invoice order guaranteeing the purchase, the client can pick-up themselves and pay the remaining 90% of the invoice..

2…   Our vaulting services are still operating as normal if the client wishes to transfer their purchases into their segregated vault  - pay in full the invoice.

3…   Singapore deliveries, see below….

Singapore Deliveries - Added Service:

  Any orders of Sing$ 10,000 or above will be delivered for FREE within Singapore to our clients addresses by our specialized, fully insured, secure logistic provider. 

Any orders that require delivery and are below Sing$ 10,000 we will have to charge Sing$50. 

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Premiums have risen due to the global supply shortages. Also re-stocking bottle-necks have seriously developed due to airlines globally being grounded.

Please be assured we will guarantee all trades where possible, delivery times are changing all the time driven by the sheer level of physical demand.

How to Buy

Buying Investment Precious Metals ( bullion ) online is safe and easy with IPM Group, follow our simple 8-step process from making your choice to actually having the physical metal in your hands.

Step 1: Add to basket

Shop via our Product Category list. Add products to your basket by clicking the "Add to Cart" button.

Step 2: View Basket

View your shopping basket by either simply clicking on the basket in the top-right of the screen or click "CHECKOUT" on the very top and to the left of the screen. View your order and if correct then simply click "Proceed to Checkout"

Step 3: Register

If you have already previously registered then simply enter your login details.

If not then choose one of the options. Checkout as a Guest (takes 30 seconds) or register (takes 30 seconds) - Recommended

Also decide where you want your order delivered too - your address or elsewhere, Self-collect or Freeport Allocated Storage?

Step 4: Shipping Option

Select a delivery option. We offer fully insured delivery by Brinks or UPS to your designated address. If you wish to self-collect from Malaysia this will be invoiced separately.

You can self-collect your Order from Freeport of Singapore for a small handling charge.

We also offer a high security, fully insured allocated storage solution (in customers name) within Freeport of Singapore managed by Brink's and exempt from all taxes. From as little as US$ 52 (or local currency equiv.) per month. See advantages of this read here.

Step 5: Deposit Payment

Select 1 of 3 payment deposit options Options include: Bank Transfer, Credit already held with IPM Group or Credit / Debit cards (Debit & Credit cards via Paypal)

Call +65 - 315 827 91, if in Malaysia call freephone 1800 817 685 or email to orders@indigopreciousmetals.com to place orders over US$ 50,000 (or equivalent).

Step 6: Confirm

Review your order and when happy, click "Place Order"

Once confirmed, you have committed to buying at the locked price. You will receive a confirmation email with your Order Number and our Bank Details so you can make an initial deposit within 30 minutes.

Further payment on remaining funds is due within 48 hours. If you have a pre-existing Credit with IPM Group then this can be used to cover your purchase.

Step 7: Make Payment

Pay for your metal. When we receive your cleared funds (within 48 hours) we will send a confirmation email and prepare your order for dispatch.

Please note: Bank transfers - 10% deposit at the minimum must be credited to one of our accounts within 30 minutes of order to guarantee purchase price.

Othewise you can pay a deposit via our PayPal payment gateway using a number of different cards.

Cash Settlement - we also offer a cash settlement of remaining invoice on collection. Please see here.

Step 8: Receive Bullion

Your order will be delivered in discreet, unbranded packaging via one of our logistic agents and will need to be signed for on delivery. If your parcel is not signed for it will be returned to logistic agents central sorting office, where you can choose to collect it or arrange for re-delivery. Customer Has No Risk : Your order will remain fully insured the entire time it is with the logistic delivery agents.

If you have decided to self-collect then pickup details will be sent, or you may have decided to store your holdings at Freeport of Singapore in your own allocated name. A statement of your holdings will be sent on a quarterly basis, although you can request for statement holdings on a more regular basis.

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